Coronavirus - Working Times Update (Click for full details)
Posted by Fiona F. on 22 April 2020 09:21 AM
Firstly thank you to all of you.
Due to the overwhelming support from our customers, Mondays and Thursdays are exceedingly busy with picking and packing orders, so much so that I am struggling to answer the phones as well. For this reason, I am having to change the phone times I am afraid. The updated times are as below:
SHOP - remains closed to all visitors until further notice. We are happy to arrange for click and collect orders, please contact us.
TELEPHONE - reduced hours (off-site) - 10.30am to 12pm Tuesday, Wednesday and Friday
EMAIL - we continue to monitor the email system daily and aim to get back to all queries within 48 hours (to the best of our ability). This platform is the best way to ask technical questions, so as not to block for those who want to order something, pay a bill or book jobs into the workshop.
WORKSHOP - is operating 2 days a week with one Engineer
SHIPPING - orders will be processed and shipped on Mondays and Thursdays
Once again the DCC Supplies Team wish you all the very best in these strange times.
Fiona, Andy, Richard, James, Ben and Ray