Knowledgebase: Dapol Warranty
Dapol 6 month limited Warranty (Pre 21.03.12)
Posted by Andy F. on 29 April 2012 07:29 PM

All models produced before 21.03.12 (I.E. all non 'W' marked locomotives) are covered by the Dapol 6 month Warranty:

Dapol Ltd. will remedy any defect or malfunction occuring with the set during a period of six months from the date of purchase.
This guarentee does NOT extend to defects or malfunctions caused by damage or unreasonable use, including failure to provide correct lubricaiton.
If for any reason the model develops any fault within the warranty period, please return it to the place of purchase with your Proof of purchase (Till recipt / credit card slip etc.) Do not return it to Dapol Ltd. Often your dealer will beable to solve minor problems quickly, and without sending your model away.

(Alternatively, contact DCC Supplies Ltd. on 01905 621999 to obtain a returns number and freepost address).

The seller will then, if appropriate return it to our service agent (DCC Supplies Ltd.) under their agreed returns policy.
Without a suitable proof of purchase Dapol Ltd. nor their agents cannot guarentee to offer any warranty service.

The Dapol warranty is given in addition to all legal rights of the purchaser under the "sale of goods act" and shall expire six months from the date of purchase. Dapol Ltd. nor ther agent DCC Supplies Ltd. shall not be responsible for any consequential loss or damages arising in regard to any Dapol Ltd. product.