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Dec
11
Christmas Opening Times (click here for more details)
Posted by Fiona F. on 11 December 2017 04:30 PM

Dear Customer,

It is that time of the year yet again, we cannot believe how quickly time flies!

 

Over the holiday period we are closing the shop, telephone service, order service and workshop as per the below details, please read all carefully:

 

SHOP OPENING TIMES

Friday 22nd December 10am to 12 noon

Saturday 23rd December 10am to 4pm

Friday 29th December 10am to 4pm

Saturday 30th December 10am to 4pm

We are closed at all other times (not mentioned above) after the 22nd December and will reopen normal opening hours from 3rd January 2018.

 

WORKSHOP

Our workshop is now closed until 3rd January 2018.

Please do not send in any new work until the new year, do not forget all jobs must be booked in first and reference obtained.

 

TELEPHONE SERVICE

Our telephone service will close at 5pm on Thursday 21st December and reopen again on Tuesday 2nd January 2018 at 12 noon.

Please be advised that due to staff shortages and adverse weather conditions, our telephone service may open later in the day between now and the 21st, there will be a message on the phone if this is the case.

 

ORDER SERVICE & SHIPPING

We will continue to ship orders right up to 22nd December and will then restart processing and shipping orders again on 2nd January 2018.

Last Posting Date for 1st Class and Next Day delivery is 21st December by midday. Orders place after this time will still be processed and shipped on the 22nd but are not guaranteed to arrive before Christmas.

Orders can still be placed online over the Christmas period and we will start processing them on our return on 2nd January 2018.

 

The whole team at DCC Supplies, Richard, Ben, Richard, Ray (Saturday Guy) and Fiona would all like to thank you so much for your custom throughout the year and to wish you all a very Merry Christmas and Happy New Year.

 

 

 


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Dec
11
Special Edition Class 121 Now In Stock
Posted by on 11 December 2017 02:05 PM
Dear Customer, We are pleased to let you know that our special edition Class 121034 OO Gauge locomotive has arrived and is now shipping. You have all placed reservations for this special locomotive, so we are now looking for payment so that we can ship your locomotive out to you. If you would please get in touch with us, to confirm your order and advise us of payment details, we can then ship your locomotive out to you. If you would prefer to pay via paypal, we can send you a request, in this in... Read more
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Nov
27
Dapol Class 68 Exchange (mailorder)
Posted by on 27 November 2017 07:10 PM
Class 68 – Bodyshell swap update Dear Customer, We are emailing you because you have made a reservation for a postal exchange of your bodyshell via DCC Supplies. We’re pleased to say that we expect to receive the replacement bodyshells from Dapol in the next few days and we are now accepting bodyshells for replacement. To make your exchange as simple and quick as possible please read the following: As a reminder, this offer is only valid for the following models: 4D-022-007 68001 Evolution 4... Read more
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Nov
27
Dapol Class 68 Exchange (collection)
Posted by on 27 November 2017 07:05 PM
Class 68 – Bodyshell swap update Dear Customer, We are emailing you because you have made a reservation for the exchange of your bodyshell at our shop (DCC Supplies, Holt Heath). We’re pleased to say that we expect to receive the replacement bodyshells from Dapol in the next few days and will be able to start exchanging them from Monday 4th December. NB: For those of you have arranged to exchange at the Dapol Shop in Chirk. Dapol will contact you themselves directly to advise arrangements. T... Read more
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Oct
23
PRICE MATCH ON DAPOL O GAUGE (click here for more details)
Posted by Fiona F. on 23 October 2017 04:08 PM

We already offer a price match any of Dapol's standard O Gauge products.

With this in mind, we have now discounted all our standard O Gauge prices online to match the keenest prices advertised.

If you should find better prices anywhere else just use the price match link found on the models webpage with the price details and a link to the relevant website.


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