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Oct
6
Newsletter October 20
Posted by on 06 October 2020 01:54 PM
    Dear Customer Welcome to this month's newsletter. We are focusing on Dapol's new OO Gauge Mogul.  In addition, we are able to once again bring you more special offers from DCC Supplies and on Dapol locomotives. For a full list of Dapol Spares click here. Also do not forget the Dapol Outlet store which we update quarterly, click here. This Month's Special Offer   For the month of October only, we are offering our limited Edition Dapol N Gauge Class 50 Valiant 50015 for the very low price ... Read more
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Sep
9
Outlook/Hotmail/Live Email Issues (click for details)
Posted by Fiona F. on 09 September 2020 02:54 PM

Dear All,

There is a globally known issue with microsoft outlook emails (including hotmail and live) not receiving emails from other domains.

Which means some of you may not be getting our emails. If you are expecting an email from us and have not received anything for 24 hours, we would advise you to get in touch with us please.

We apologise for any inconvenience, despite it being out of our control.


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Apr
22
NEW Working Times Update (Click for full details)
Posted by Fiona F. on 22 April 2020 09:21 AM

We have Richard in the Workshop, James on the phones and Fiona is picking & packing orders and everything else involved in running the business.

DCC Supplies is now operating as below until further notice.

ORDERS -  Can be made online, via telephone (see below for times) or via post.

CLICK AND COLLECT - If you would like to pop by and collect your order, then please place and pay for your order (online or by phone), we will then advise when it is ready for collection.

TELEPHONE - Monday, Wednesday and Friday between 10.30am to 12pm and 2pm to 4pm, for orders, workshop bookings and payments.

EMAIL - we continue to monitor the email system daily and aim to get back to all queries within 48 hours (to the best of our ability). This platform is the best way to ask technical questions, so as not to block the telephone for those who want to order something, pay a bill or book jobs into the workshop.

WORKSHOP - for Dapol locos only

SHIPPING - orders will be processed and shipped on Mondays, Tuesdays, Thursdays and Fridays

 SHOP - remains closed to all visitors until further notice. We are happy to arrange for click and collect orders, please contact us.

 

Once again the DCC Supplies Team wish you all the very best in these strange times.

Keep Safe

Fiona, Andy, Richard, James


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